Privacy Policy

Your Information Matters

This Privacy Policy describes how Northstar Mobility Solutions ("Northstar Mobility Solutions," "Company," "we," "our," or "us") collects, uses, and protects your personal information when you access our website, submit forms, request products, or communicate with our team. By using our website, you agree to the practices described in this Privacy Policy.

Data Collection

Information We Collect

We may collect the following types of information from users:

Personal details such as name, email address, phone number, and mailing address
Product request details, order information, and customer support inquiries
Insurance or documentation information when required for certain medical products
Device information such as browser type, IP address, operating system, and website usage data

Information Use

How We Use Your Information

To respond to product requests, questions, and customer support inquiries
To process orders, verify details, and provide requested services
To communicate updates, order information, or service-related notices
To improve our website, services, product offerings, and user experience
To comply with legal, regulatory, insurance, or business requirements

Website Technology

Cookies & Tracking

We may use cookies and similar technologies to improve website functionality, understand visitor activity, and enhance the browsing experience. You may disable cookies through your browser settings, but some website features may not function properly.

Security Measures

Data Protection

We take reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Information Disclosure

Sharing Information

We do not sell or rent your personal information. We may share information only when necessary:

With service providers who help us operate our website, process requests, or support our business
With insurance providers, healthcare partners, or authorized payers when required for product requests or verification
To comply with legal obligations, regulations, court orders, or lawful requests
In connection with a business transfer, merger, acquisition, or restructuring

Storage Period

Data Retention

We retain personal information only as long as necessary for business, legal, operational, insurance, or regulatory purposes.

Your Choices

Your Rights

You may request access, correction, or deletion of your personal information by contacting us. Certain records may be retained when required by law, business operations, or regulatory obligations.

External Websites

Third-Party Links

Our website may contain links to third-party websites. Northstar Mobility Solutions is not responsible for the privacy practices, content, or security of external websites.

Age Considerations